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Computer and Electronics Support

When ever a company launches a product; apart from marketing it also had to support the servicing & maintenance of that product. Product support involves taking the customer or the client into confidence by the assurance of support & care regarding that product.

The methods that can be used to provide product support are through providing personnel who regularly maintains & provides maintenance service to the customer, establishment of customer support unit, providing tele-support. Non-voice product support includes the email and online chatting with the client.

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